Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 5 Configuring System Components
Managing Applications
Examples
The following example illustrates the show ccn application output:
se-10-0-0-0# show ccn application
Name: myscript
Description: Application Type: aa
Script: myscript.aef
ID number: 2
Enabled: yes
Maximum number of sessions: 5
MaxRetry: 4
WelcomePrompt: Welcome.wav
se-10-0-0-0#
Script Parameters for Applications
While creating a script with Cisco Unity Express Script Editor, you can specify some script variables to
be “parameters.” The value of these “parameters” can be easily modified using the Cisco Unity Express
configuration commands, without the need to edit the script using the Cisco Unity Express Script Editor.
This has two benefits:
• You can deploy the same script at multiple locations and still customize the script flow to some
extent for that particular location without needing different scripts for different locations. For
example, you can create a simple script which welcomes the caller by playing a prompt such as
“Welcome to ABC stores,” and then transfers the caller to the operator. You can specify this
welcome prompt and the operator extension as script parameters while creating the script. Then you
can deploy the same script at multiple locations and change the welcome prompt and operator
extension by using the Cisco Unity Express configuration commands.
• You can create multiple applications using the same script, but with different values for the script
parameters, thereby allowing you to provide a different experience to the caller depending on the
application being invoked.
To view a list of script parameters, create an application using that script, and then use the show ccn
application command to display the list of parameters and their default values.
To change the value of these parameters, see Step 7 in Creating and Modifying Applications, page 31.
Step 10
end
Example:
se-10-0-0-0(config-application)# end
Returns to privileged EXEC mode.
Step 11
show ccn application [aa | ivr]
Example:
se-10-0-0-0# show ccn application ivr
Displays details of the specified type of
application. If no application type is specified, all
applications on the system are displayed.
Step 12
copy running-config startup-config
Example:
se-10-0-0-0# copy running-config startup-config
Copies the configuration changes to the startup
configuration.
Command or Action Purpose