Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 5 Configuring System Components
Managing Prompts
Example:
se-10-0-0-0# show ccn prompts
Name: AAWelcome.wav
Language: en_US
Last Modified Date: Tue May 29 22:41:44 PDT 2007
Length in Bytes: 15860
Name: AABusinessClosed.wav
Language: en_US
Last Modified Date: Tue May 29 22:41:44 PDT 2007
Length in Bytes: 26038Name: AABusinessOpen.wavLanguage: en_USLast Modified Date: Tue May
29 22:41:44 PDT 2007Length in Bytes: 1638Name: AAHolidayPrompt.wavLanguage: en_USLast
Modified Date: Tue May 29 22:41:44 PDT 2007Length in Bytes: 24982
Downloading a Prompt File
Prompts can be copied from the Cisco Unity Express module and stored on another server or PC.
To copy or download a prompt file, use the ccn copy prompt command in Cisco Unity Express EXEC
mode:
ccn copy prompt prompt-filename url ftp://destination-ip-address/prompt-filename
[language
xx_YY] [username name password password]
where prompt-filename is the file to be downloaded, destination-ip-address is the IP address of the FTP
server, xx_YY is the language directory from which the prompt file is to be downloaded, name is the FTP
server login ID, and password is the FTP server password.
Example:
se-10-0-0-0# ccn copy prompt AAprompt2.wav url ftp://10.100.10.123/AAprompt2.wav
Renaming a Prompt File
To rename a prompt file already existing on the Cisco Unity Express module, use the ccn rename
prompt command in Cisco Unity Express EXEC mode:
ccn rename prompt old-name new-name [language xx_YY]
where old-name is the existing filename and new-name is the revised name, and xx_YY is the language
directory in which the prompt to be renamed resides. If the language parameter is omitted in this CLI
command, the system renames the prompt old-name from the default system language directory.
An error message appears if the prompt old-name does not exist in that language directory.
Example:
se-10-0-0-0# ccn rename prompt AAmyprompt.wav AAmyprompt2.wav
Deleting a Prompt File
To delete a prompt file from the Cisco Unity Express module, use the ccn delete command in
Cisco Unity Express EXEC mode: