Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 5 Configuring System Components
Configuring JTAPI Parameters (Cisco Unified Communications Manager Only)
Note If you are using Cisco Unified Communications Manager 5.0 or a later version, verify that the AXL
service is active. To do this, go to the Cisco Unified Communications Manager serviceability website,
click on Tools > Service Activation. Look for Cisco AXL Web service.
SUMMARY STEPS
1. config t
2. ccn subsystem jtapi
3. ccm-manager address {primary-server-ip-address | primary-server-hostname}
{secondary-server-ip-address | secondary-server-hostname}
{tertiary-server-ip-address | tertiary-server-hostname}
4. ccm-manager username jtapi-user-id password jtapi-user-password
5. ctiport cti-port-number
6. mwiport dn-number
7. redirect-css cti-port {ccm-default | calling-party | redirecting-party}
8. redirect-css route-point {ccm-default | calling-party | redirecting-party}
9. end
10. show ccn subsystem jtapi
11. copy running-config startup-config
DETAILED STEPS
Command or Action Purpose
Step 1
config t
Example:
se-10-0-0-0# config t
Enters configuration mode.
Step 2
ccn subsystem jtapi
Example:
se-10-0-0-0(config)# ccn subsystem jtapi
Enters JTAPI configuration mode.
Step 3
ccm-manager address {primary-server-ip-address |
primary-server-hostname}
{secondary-server-ip-address |
secondary-server-hostname}
{
tertiary-server-ip-address |
tertiary-server-hostname}
Example:
se-10-0-0-0(config-jtapi)# ccm-manager address
10.100.10.120
se-10-0-0-0(config-jtapi)# ccm-manager address
10.100.10.120 10.120.10.120 10.130.10.120
Specifies up to three Cisco Unified
Communications Manager servers. Enter the server
IP addresses or hostnames on one command line or on
separate command lines. If entered on separate lines,
the servers are assigned in order as primary,
secondary, and tertiary servers.
Note Restart the system for these changes to be
effective.