Specifications

4-10

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions

OL-14010-09

Chapter 4 Configuration Tasks

Ongoing Tasks

Perform the tasks listed in Table 4-2 on a regular basis.

As-Needed Tasks

Perform the tasks listed in Table 4-3 on an as-needed basis.

Tip Bookmark the Cisco Unity Express documentation home page for easy access to all the documents. Print

out and have available the documentation for these Ongoing and As-Needed tasks.

Table 4-2 Ongoing Tasks

Task Location

Back up and restore system data. “Backing Up Files” on page 4 and “Restoring Files” on page 8

Monitor system status.

• Monitoring the System, page 1

• Monitoring Future Messages, page 6

• Monitoring Active IMAP and VoiceView Express Sessions, page 7

• Monitoring Queues, page 9

• Displaying SNMP and Management Data Activity, page 10

• Viewing System Activity Messages, page 12

• Checking AIM Compact Flash Memory Wear Activity, page 13

• Viewing Historical Reports, page 13

• Viewing Real Time Reports, page 13

• Troubleshooting, page 1

Table 4-3 As-Needed Configuration Tasks

Task Location

Add, display, modify, and delete voice mailboxes. Planning Mailbox Configuration, page 4

Unlock a voice mailbox. Unlocking a Voice Mailbox, page 16

Add, display, modify, and delete subscribers. Adding and Modifying a User, page 1

Add, display, modify, and delete groups. Adding and Modifying a Group, page 7

Change a subscriber’s voice-mail password. Adding and Modifying a User, page 1

Change the voice mailbox size or storage time. Configuring System-Wide Voice-Mail Parameters, page 20

Modify the auto-attendant application properties. Configuring and Managing the Auto-Attendant Application,

page 1

Add, modify, and delete the auto-attendant prompts. Managing Prompts, page 28

Add, modify, and delete the auto-attendant scripts. Managing Scripts, page 26

Troubleshoot software problems. Troubleshooting Guidelines, page 1