Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 23 Configuring Your Cisco IOS Gateway for T.37 On-Ramp and Off-Ramp Fax Support
Fax Feature Benefits and Limitations
download the message and save the fax attachment on local workstation. The attachments can be
viewed and printed using the standard TIFF readers. Faxes have one of the following subjects
depending on the source of the message and whether it was sent over PSTN or forwarded in
Cisco
Unity Express network:
– For faxes from a fax machine:
Fax Message from external-phone-number
Fax message from Unknown sender
– For faxes forwarded by the local user
Fax Message from extension
– For faxes forwarded from GDM with extension
Fax Message from extension
– For faxes from GDM without extension
Fax Message from display_name/user_ID
– For faxes forwarded by Remote/network user
Fax Message from VPIM_ID
– NDR for forwarded fax
Non Delivery Receipt: Fax message to recipient
where recipient can be ether a:
Extension — for local user & GDM with extension
Display Name/User ID — for local GDM without extension
VPIM ID — for remote user/blind address
Phone Number — for a fax machine
– DDR for forwarded fax (only for forwarded faxes)
Delayed Delivery Receipt: Fax message to recipient
• The GDM cannot be accessed from the supported IMAP clients. Therefore, faxes sent to GDM
cannot be downloaded on IMAP clients. However, the e-mail message notification feature for GDMs
attaches the faxes to the notification e-mail.
• You can see fax headers using the VVE; however; you cannot see the contents of faxes using VVE.
Faxes can be printed from VVE using an outbound fax call.
• The [mandatory] message expiry is imposed on the faxes.
• You must integrate Cisco Unity Express with one Cisco fax gateway to send outbound faxes and to
receive inbound fax calls. For inbound and outbound calls, you can use the same or different
gateways. However, you cannot integrate two or more Cisco Unity Express nodes with the same fax
gateway for inbound fax calls.
• The ability to receive faxes from the fax gateway can be enabled at the system or user level. At the
system level, you can enable faxing by configuring the inbound fax gateway. You can disable it at
the system level by removing the incoming fax gateway.
• You can use either the CLI or GUI to enable or disable the receiving of faxes from a fax gateway for
a mailbox. By default, all the mailboxes can receive faxes from the fax gateway if the inbound fax
gateway is configured. After faxing is enabled for the mailbox, the mailbox can receive the faxes. If
you want to assign separate DID for the fax to a user, you must assign a unique fax DID to a user.
The same mailbox is used for storing both faxes and voice mails. You can remove the separate DID