Specifications

20-8
Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 20 Monitoring the System
Monitoring Active IMAP and VoiceView Express Sessions
• Displaying VoiceView Express Sessions, page 8
• Terminating an Active VoiceView Express Session, page 8
Displaying IMAP Sessions
To display status information about active Internet Mail Access Protocol (IMAP) sessions, use the
show imap sessions command in Cisco Unity Express EXEC mode.
The following is sample output for the command:
se-10-0-0-0# show imap sessions
Sessions IP Address Connect Time User ID
====================================================================
1 10.21.82.244 Wed Nov 16 01:35:02 CST 2005 user1
2 172.18.10.10 Wed Nov 16 03:23:15 CST 2005 user5
Note This command is not available on the AIM-CUE/AIM2-CUE.
Displaying VoiceView Express Sessions
To display status information about active VoiceView Express sessions, use the show voiceview sessions
command in Cisco Unity Express EXEC mode.
The following is sample output for the command:
se-10-0-0-0# show voiceview sessions
Mailbox RTP User ID Phone MAC Address
1013 Yes user1 0015.C68E.6C1E
1016 No user5 0015.629F.8706
1015 No user3 0015.63EE.3790
1014 Yes user6 0015.629F.888B
4 session(s)
2 active RTP stream(s)
Note This command is not available on the AIM-CUE/AIM2-CUE.
Terminating an Active VoiceView Express Session
To terminate an active VoiceView Express session, use the following command in Cisco Unity Express
EXEC mode:
service voiceview session terminate mailbox-id
where mailbox-id is the ID of the mailbox that has the active VoiceView Express session.
The following example terminates a VoiceView Express session for mailbox ID user 3:
se-10-0-0-0# service voiceview session terminate mailbox user3