Specifications

20-3
Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 20 Monitoring the System
Monitoring Active Calls
Application Associated :promptmgmt
Application Task Id :17000000123
Called Number :1202
Dialed Number :
Calling Number :1005
ANI :
DNIS :
CLID :sip:1005@10.4.39.35
Arrival Type :DIRECT
Last Redirected Number :
Original Called Number :
Original Dialed Number :
Media Id :5
Media State :IN_USE
Media Destination Address :10.4.39.35
Media Destination Port :18534
Destination Size :20
Destination Payload :G711ULAW64K
Media Source Address :10.4.39.135
Media Source Port :16902
Source Size :30
Source Payload :G711ULAW64K
Displaying Active Calls by Route
Cisco Unity Express supports displaying active calls by route. (A route is a trigger number configured
for an application. Use the show ccn trigger command to display a list of configured triggers.)
To display active calls by route, use the following command in Cisco Unity Express EXEC mode:
show ccn call route [all [subsystem {jtapi | sip}] | route-address [subsystem {jtapi | sip}]]
where all displays active calls for all applications, route-address displays active calls for the specified
route, and jtapi and sip display active calls for those subsystems.
The command displays information about the port, the call, and the media for both JTAPI and SIP
subsystems.
The following example is sample output for the show ccn call route all command:
se-10-0-0-0# show ccn call route all
Active Call Details for Subsystem :JTAPI
-----------------------------------------
**** Details for route ID :2200 ****
-------------------------------------
** Active Port #1:Call and Media info **
------------------------------------------
Port ID :2
Port Impl ID :2225550100
Port State :IN_USE
Call Id :9
Call Impl Id :1566/1
Call State :CALL_ANSWERED
Call active time(in seconds) :6
Application Associated :voicemail
Application Task Id :17000000010
Called Number :2200