Specifications

CHAPTER

20-1

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions

OL-14010-09

Monitoring the System

This chapter contains procedures for monitoring the Cisco Unity Express system’s health and

performance and includes the following sections:

• Monitoring Active Calls, page 1

• Monitoring Future Messages, page 6

• Monitoring Active IMAP and VoiceView Express Sessions, page 7

• Monitoring Queues, page 9

• Displaying SNMP and Management Data Activity, page 10

• Viewing System Activity Messages, page 12

• Checking AIM Compact Flash Memory Wear Activity, page 13

• Viewing Historical Reports, page 13

• Viewing Real Time Reports, page 13

Monitoring Active Calls

This section describes the commands that permit monitoring of active calls on the Cisco Unity Express

system and contains the following sections:

• Displaying Active Calls by Application, page 1

• Displaying Active Calls by Route, page 3

• Displaying Incoming Fax Calls, page 5

• Terminating an Active Call, page 5

Displaying Active Calls by Application

To display active calls by application, use the following command in Cisco Unity Express EXEC mode:

show ccn call application [all [subsystem {jtapi | sip}] |

application-name [subsystem {jtapi | sip}]]

where all displays active calls for all applications, application-name displays active calls for the

specified application, and jtapi and sip display active calls for those subsystems.

The command displays information about the port, the call, and the media.