Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
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Chapter 18 Configuring Advanced Voice Mail
Configuring Nonsubscriber Message Delivery
• A message is scheduled for delivery on 12-April-2006 to Subscriber1 at extension 1234 at remote
location A. On 11-April-2006, you delete Subscriber1 and gives Subscriber1’s extension to
Subscriber2. The system delivers the scheduled message successfully to Subscriber2.
Backup and Restore of Future Messages
The system backs up messages scheduled for future delivery as part of a data backup. When that backup
is restored, the system delivers the scheduled messages at the appropriate times. If the scheduled delivery
time is in the past, the system delivers those messages when as the system is restored.
Recipients may receive a scheduled message more than once. For example, you back up the system on
20-March-2006. This backup contains messages scheduled for 25-March-2006. On 26-March-2006, the
system experiences a power outage. The administrator uses the 20-March-2006 backup to restore the
system. The system redelivers the scheduled messages contained in the backup file.
Displaying and Deleting Future Messages
To display and delete future messages, see “Monitoring Future Messages” on page 6.
Configuring Nonsubscriber Message Delivery
This section discusses the following topics:
• Overview, page 23
• Configuring Nonsubscriber Message Delivery, page 24
Overview
This feature gives Cisco Unity Express subscribers the ability to record a voice message and send it to
an external number or nonsubscriber at the predefined time up to 1 year in advance. The subscriber who
is sending the message can readdress and rerecord the message, change the message delivery options,
and review the message while setting it up for delivery. You can also use the same functionality to simply
forward a voice message.
Messages with no audio, typically faxes and fax NDR, may not be forwarded to an external number. Only
faxes with a voice attachment are allowed.
After subscribers configure messages for delivery, they do not receive any indication that there are
messages marked for delivery to nonsubscribers. However, the administrator can view and delete any
messages that are marked for future delivery to nonsubscribers. To provide this functionality,
enhancements to the future delivery commands are included with this feature.
Limitations to this functionality include:
• Messages that are composed and sent immediately cannot be deleted or recalled.
• No validations are performed for the external numbers. (However, they are checked against the
dialing restriction table with which they are associated.)
• You can use a maximum of five external numbers for addressing a message.
• The number of simultaneous calls out to external numbers is limited to two.