Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 18 Configuring Advanced Voice Mail
Configuring Live Record
The configuration to support the CSF clients is the same as for configuring IMAP clients. See the
“Configuring IMAP” section on page 1.
Note To support the receipt of incoming secure messages from CSF clients, the IMAP server session security
command must be configured to either the “mixed” or “ssl” setting. The CSF client must use port 7993
to connect to Cisco Unity Express. For more information about secure messaging, see the
“Configuring
Secure Messaging” section on page 33.
Configuring Live Record
This section discusses the following topics:
• Overview, page 9
• Configuring Live Record, page 11
Warning For legal disclaimer information about this feature, see page ii.
Overview
This feature enables Cisco Unity Express subscribers to record live conversations and store the recording
as a message in their mailbox. They can then play it or forward it to another subscriber or group of
subscribers. This feature can also be used between Cisco Unity Express subscribers and nonsubscribers.
Do this by conferencing the nonsubscriber’s call leg into a Cisco Unity Express recording session and
then recording the conversation to the appropriate mailbox. To alert participants that the call is being
recorded, Cisco Unity Express periodically beeps.
The recording stops automatically when the call leg to the Cisco Unity Express recording session is
terminated or the subscriber’s voice mailbox is full, whichever occurs first. Depending on the
Cisco Unified Communications Manager or Cisco Unified CME settings, the call leg can terminate
either when the conference initiator ends the call or when the last participant ends the call. After the
conference is terminated, the voice conversation can continue without further recording. When the
live-record session is stopped, the recording is put in the new message state and the MWI is triggered.
Each recording can be saved, deleted, or forwarded just like any other voice mail message and are
addressed as being from the subscriber. The recording is applied against the subscriber’s mailbox limit
until it is deleted.
You can only enable the live-record feature globally for Cisco Unity Express; you cannot enable it on a
per-user basis. To initiate a live-record session, users conference to an extension configured as
call-forward-all on Cisco Unified Communications Manager or Cisco Unified CME and is setup to
forward all incoming calls to the voice mail pilot number.
The maximum number of live-record sessions is controlled by the voicemail pilot number maxsessions
trigger setting. The size of live-record messages is limited only by the amount of space remaining in the
subscriber’s voice mailbox. Live-record messages do not trigger the cascading message notification
feature.
Note Using a speaker phone with the live record feature can cause clipping of the recorded voice.