Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 17 Language Support
Language Settings
Administration Via Telephony
For Administration Via Telephony (AVT), you can specify the language used in the login prompt (before
user PIN authentication). These are the language settings that you can specify, listed in order of priority
that they take effect:
1. Locale for trigger pilot numbers
2. Default preferred language for the system
After the AVT login prompt and user PIN authentication, if more than one language is installed in the
platform, a menu list of installed languages is played so that the user can select which language to use.
If only one language is installed, no menu list will be provided to the user to select a language. The
language that is installed will be the language that the user will be performing administration on.
The configured preferred language for the user has no effect on which language the AVT selects to
operate in.
For more information about setting the language for triggers, see the “Managing Triggers” section on
page 38. For more information about setting the default preferred language for the system, see the
“Configuring System-Wide Voice-Mail Parameters” section on page 20.
VoiceView
When a voice mail subscriber retrieves voice mail using VoiceView, the language used by VoiceView to
display the menus in the phone depends solely on the phone configured language. It does depend on any
language priority selection set for the voice mail TUI interface. The only exception is when a voice mail
subscriber is using VoiceView to listen to the default user greeting. In this case, the following priority is
be used.
1. User preferred language
2. Default voice mail language
3. Default preferred language for the system
All languages are preinstalled for VoiceView independent of the languages installed during the software
online or offline install. For example, if a network module has en_US and es_ES language installed, the
phone can still be configured for da_DK for VoiceView. This is the same behavior as previous versions.
For more information about setting the user preferred language, see the “Adding and Modifying a User”
section on page 1. For more information about setting the default voice mail language, see the
“Configuring System-Wide Voice-Mail Parameters” section on page 20. For more information about
setting the language for triggers, see the “Managing Triggers” section on page 38. For more information
about setting the default preferred language for the system, see the “Configuring System-Wide
Voice-Mail Parameters” section on page 20.
Message Notification
You can specify the language for the functions described in the following sections:
• Subscriber Message Notification, page 4
• Cascaded Message Notification, page 4
• Nonsubscriber Message Notification, page 4