Specifications

CHAPTER
16-1
Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
16
Backing Up and Restoring Data
Cisco Unity Express backup and restore functions use an FTP server to store and retrieve data. The
backup function copies the files from the Cisco Unity Express application to the FTP server and the
restore function copies the files from the FTP server to the Cisco Unity Express application. The FTP
server can reside anywhere in the network if the backup and restore functions can access it with an IP
address or hostname.
We recommend that backups be done regularly to preserve voice-mail messages and configuration data.
Backup and restore commands are available in configuration mode and in offline mode.
• In configuration mode, commands are available to set the following parameters:
– Number of backup files to keep (the oldest file is deleted).
– URL of the FTP server where the files will be stored.
• In offline mode, perform the backup or restore procedure. Decide the following:
– Type of files to be backed up: all files (configuration and data), only configuration files, or only
data files. Data files consist of voice-mail messages. Configuration files consist of all other
system and application parameters.
– URL of the FTP server where the files will be stored.
Caution Offline mode terminates all existing voice-mail calls and IMAP and VoiceView Express sessions. No
new voice-mail calls are allowed. Calls to auto attendant are allowed. We recommend doing a backup
when no calls are active.
This chapter contains the following sections:
• Restrictions, page 2
• Setting Backup Parameters, page 2
• Backing Up Files, page 4
• Restoring Files, page 8
• Copying Configurations, page 11
• Restoring Factory Default Values, page 13
• Backup and Restore Using SFTP, page 14
• Backup Server Authentication Using a SSH Host Key, page 15
• Encrypting and Signing of Backup Content on the Server, page 18
• Encrypting PINs in Backup Files, page 20