Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 12 Configuring Message Notification
Message Notification Settings
If the feature is disabled on a system-wide basis, the feature becomes disabled for all subscribers
and groups. However, the system does not delete the device settings for the subscribers and groups.
When the feature is enabled again, the system restores the settings for the subscribers and groups as
they were before the system-wide disabling.
If the feature is enabled system-wide and the administrator adds a new subscriber or group, the
feature is disabled for that subscriber or group.
If no SMTP server is configured when the feature is enabled system-wide, the system generates a
warning message indicating that e-mail and text pager notifications will not work.
• Notification preference—The administrator can set the type of messages for which notifications will
be sent: all messages or urgent messages. Urgent is the default. The administrator can change the
preference for specific subscribers or groups to a value other than the system-wide setting.
If the system-wide preference is set to “all,” the administrator can set the preference for a specific
subscriber or group to either “all” or “urgent.” If the system-wide preference is set to “urgent,” the
preference for a specific subscriber or group is only “urgent.”
If the administrator changes the system-wide preference from “all” to “urgent,” the system changes
the preference to “urgent” for all subscribers and groups.
If the administrator changes the system-wide preference from “urgent” to “all,” the system does not
change the preference for those subscribers or groups who were configured on an individual basis.
• Voice message attachments—This setting permits a voice message to be attached to a notification
sent to an e-mail inbox. Notification attachments are disabled by default so that voice messages are
not attached to the notification e-mail. The administrator can change this setting for specific
subscribers or groups to a value other than the system-wide setting.
If attachments are enabled system-wide, you can change the setting for a specific subscriber or group
to enabled or disabled. If attachments are disabled system-wide, the attachments setting for a
specific subscriber or group also is disabled.
The system never attaches a private message to notification e-mails, regardless of this setting.
If the administrator changes this system-wide setting from enabled to disabled, the system changes
the setting to disabled for all subscribers and groups.
If the administrator changes this system-wide setting from disabled to enabled, the system does not
change the preference for those subscribers or groups who were configured on an individual basis.
• Connection timeout—This variable specifies the number of seconds a notification call will attempt
to connect before the system disconnects the call and treats the call as failed. This option is available
only to phone devices and numeric pagers. The range of values is 12 seconds to 96 seconds. The
default value is 48 seconds.
• Logging into voice mail during an outcall—This variable permits the subscriber to log in to voice
mail when answering a notification call. This option is available only for phone devices.
If the option is enabled, the system provides the subscriber with an option to log in to voice mail to
retrieve the message. If the option is disabled, the system plays a notification prompt three times
before disconnecting the notification call. The system default is disabled.
• Notification message prefix text—This setting enables the administrator to append a system-wide
message before a notification. This option is available in Cisco Unity Express 8.0 and later versions.
• Notification message suffix text—This setting enables the administrator to append a signature
message after a notification. This option is available in Cisco Unity Express 8.0 and later versions.
• Restriction table—The restriction table controls the phone numbers that subscribers can use to send
message notifications. These restrictions are available only for phone devices and numeric pagers.