Specifications

CHAPTER
12-1
Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
12
Configuring Message Notification
This chapter describes the procedures for implementing the Cisco Unity Express message notification
feature and includes the following sections:
• Overview of Message Notification, page 1
• Message Notification Settings, page 2
• Sending and Receiving Message Notifications, page 7
• Configuring System-Wide Settings, page 9
• Enabling Message Notification for a Subscriber or Group, page 12
• Configuring Message Notification for Devices, page 13
• Cascading Message Notification, page 29
To configure this feature from the GUI, use the Voice Mail > Message Notification option.
Overview of Message Notification
Beginning in version 3.1, Cisco Unity Express provides several options for notifying subscribers of new
messages in their voice mailboxes.
The system generates notifications for all types of messages, including nondelivery receipts (NDRs),
when the messages arrive in a subscriber’s mailbox. Delayed delivery receipts (DDRs), broadcast
messages, live-recorded messages, and existing messages marked as new do not generate notifications.
The system generates a notification when a new voice-mail message arrives in a subscriber’s mailbox.
These notifications can be sent to the following devices:
• Cell phone
• Home phone
• Work phone
• Numeric pager
• Text pager
• E-mail inbox
Each device has a configurable schedule during which notifications can be received. For phone devices
(work phone, home phone, and cell phone), the subscriber has the option to disable notification or to log
in to the mailbox during the notification call.