Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 11 Configuring VoiceView Express
Configuring VoiceView Express
Active VoiceView Express sessions are terminated under the following scenarios:
• A new TUI or VoiceView Express session preempts and terminates an existing VoiceView Express
session.
• An active VoiceView Express session can be terminated using the CLI command service voiceview
session terminate mailbox-id in Cisco
Unity Express EXEC mode. See “Monitoring Active IMAP
and VoiceView Express Sessions” on page 7 for more information.
Configuring VoiceView Express
Use the following procedure to configure system-wide VoiceView Express parameters.
VoiceView Express is enabled by default.
Prerequisites
• For Cisco Unified Communications Manager systems: ensure that all phones configured to use
VoiceView Express are owned by the JTAPI user configured on Cisco Unity Express.
• For Cisco Unified Communications Manager Express systems: ensure that the Cisco Unified
Communications Manager Express authentication server URL points to Cisco Unity Express.
Required Data for This Procedure
Number of minutes a VoiceView Express session can be inactive before the system disconnects the
session.
SUMMARY STEPS
1. config t
2. service voiceview
3. enable
4. session idletimeout minutes
5. end
6. end
7. (Optional) show voiceview configuration
8. (Optional) show voiceview sessions