Specifications
10-5
Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 10 Configuring Auto Attendants
Configuring and Managing the Auto-Attendant Application
Step 5
parameter “name” “value”
Example:
se-10-0-0-0(config-application)# parameter
“operExtn”
“1000”
se-10-0-0-0(config-application)# parameter
“MaxRetry”
“3”
se-10-0-0-0(config-application)# parameter
“welcomePrompt” “ciscowelcome.wav”
Specifies parameters for the application. Each
parameter must have a name and a value, which is
enclosed in double quotes. The parameters below
are case-sensitive. For more information, see the
“Managing Applications” section on page 31.
For the auto-attendant application, the parameters
are:
• “operExtn”—Extension that the system dials
when a caller presses “0” to reach the
auto-attendant operator. This is also the
extension where the call will be transferred to
if there is no caller input (timeout).
• “MaxRetry”—Maximum number of times a
caller can incorrectly choose a submenu
option before the application disconnects the
call. The default is 3.
• “welcomePrompt”—The .wav filename
containing the customized AA welcome
prompt that is uploaded to the Cisco Unity
Express module.
• “busOpenPrompt”—The .wav filename
containing the customized AA business open
prompt. The default is AABusinessOpen.wav.
• “busClosedPrompt”—The .wav filename
containing the customized AA business
closed prompt. The default is
AABusinessClosed.wav.
• “businessSchedule”—The .filename
containing the business open and closed
times. The default is systemschedule.
• “holidayPrompt”—The .wav filename
containing the customized AA holiday
message prompt. The default file is
AAHolidayPrompt.wav.
• “disconnectAfterMenu”—Indicator that
disconnects the caller after the menu is
played. The default status is false.
• “allowExternalTransfers”—Indicator that
permits external transfers. The default status
is false.
Step 6
end
Example:
se-10-0-0-0(config-application)# end
Exits application configuration mode.
Command or Action Purpose