Specifications

10-4
Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 10 Configuring Auto Attendants
Configuring and Managing the Auto-Attendant Application
• Extension number of the operator. Auto attendant dials this extension when the caller presses the
zero (“0”) button.
• The customized .wav filename if you change the default Auto Attendant welcome prompt.
• Telephone number that the caller must dial to reach the auto-attendant. In many cases, this number
is your company telephone number.
• Maximum number of callers that auto-attendant can handle simultaneously. See “Sharing Ports
Among Applications and Triggers” on page 2 for guidelines on assigning this value.
SUMMARY STEPS
1. config t
2. ccn application autoattendant
3. (Optional) description “text”
4. maxsessions number
5. parameter “name” “value”
6. end
7. exit
8. show ccn application
9. copy running-config startup-config
DETAILED STEPS
Command or Action Purpose
Step 1
config t
Example:
se-10-0-0-0# config t
Enters configuration mode.
Step 2
ccn application autoattendant
Example:
se-10-0-0-0(config)# ccn application AutoAttendant
Specifies the application to configure and enters
application configuration mode. Use the full name
of the application for the full-name argument.
Step 3
description “text”
Example:
se-10-0-0-0(config-application)# description “Auto
Attendant”
(Optional) Enters a description of the application.
Use double quotes around the text.
Step 4
maxsessions number
Example:
se-10-0-0-0(config-application)# maxsessions 4
Specifies the number of callers who can access
this application simultaneously. See “Sharing
Ports Among Applications and Triggers” on
page 2 for guidelines on assigning this value.