Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 7 Configuring Voice Mail
Configuring System-Wide Voice-Mail Parameters
• Always—All outgoing messages are automatically marked secure by the system.
• Never—No outgoing messages may be marked as secure. Subscribers do not have the option of
marking messages secure.
• Private—All outgoing messages marked private are automatically marked secure by the system.
Subscribers do not have the option of marking messages secure. This is the default setting.
These settings can be applied globally or to an individual mailbox.
Messages marked secure can be accessed using the Telephony User Interface and VoiceView Express
without restrictions. Messages marked secure can only be accessed on the Web Voicemail interface if the
subscriber accesses Cisco Unity Express using a secure HTTPS session.
Table 7-1 shows how subscribers can manage secure messages depending on how they access Cisco
Unity Express.
Note To receive secure messages from IMAP clients, the IMAP session security command must be set to
“mixed” or “ssl”. For more information, see the “Configuring IMAP” section on page 1.
If a subscriber selects a secure message while accessing the Cisco Unity Express Web Voicemail
interface through a non-secure HTTP session, the following message is displayed:
“This message is marked as secure and cannot be accessed in this session. Please re-login with
https://<hostname>user.”
Table 7-1 Secure Messaging Support for Cisco Unity Express Access Methods
Subscriber
Action
Telephony
User
Interface
(TUI)
VoiceView
Express
(VVE) Web VoiceMail IMAP Client
Cisco Unified
Personal
Communicator
(CUPC)
Compose a
new message,
mark it secure
and send it
1
Supported Supported Supported on
secure HTTPS
session only.
Not supported Supported only
if logged in
over a TLS
connection.
Listen to an
incoming
message
marked secure
Supported Supported Supported on
secure HTTPS
session only.
Not supported
2
Supported only
if logged in
over a TLS
connection.
Reply to or
forward a
message
marked secure
Supported Supported Supported on
secure HTTPS
session only.
Not supported Not supported.
Delete a
message
marked secure
Supported Supported Supported
3
Supported
4
Not supported.
1. Requires secure messaging to be set to “ask”.
2. Subscriber receives an instruction to listen to the message using the TUI, VVE or secure Web Voicemail.
3. Subscribers on a non-secure session can delete a message marked secure without listening to it.
4. Subscribers accessing Cisco Unity Express on an IMAP client can delete a message marked secure without listening
to it. Deleting the secure message on the IMAP client deletes the actual message in Cisco Unity Express.