Specifications

7-13
Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 7 Configuring Voice Mail
Planning Mailbox Configuration
Fax Enabled: true
Total Message Count: 12
New Message Count: 3
Saved Message Count: 3
Future Message Count: 2
Deleted Message Count: 4
Fax Message Count: 1
Expiration (days): 30
Greeting: standard, vacation, busy
Zero Out Number: 1234
Created/Last Accessed: Nov 05 2003 04:38:28 GMT+00:00
Configuring PINless Mailbox Access
Cisco Unity Express 3.2 offers the optional PINless voice mail feature, by which a subscriber can log in
to their mailbox without a PIN. There are two modes of PINless voice mail access:
• To allow PINless access to voice mail only from the voice mailbox owner’s configured extension or
E.164 number. PINless login is not allowed from a subscriber’s fax number.
• To allow PINless access to the mailbox from any phone.
Note In both of these scenarios, people other than the intended recipient can listen to the messages in the voice
mailbox configured to offer PINless access.
Prerequisites
Cisco Unity Express 3.2 or a later version
The TUI and PINless Login
A mailbox configured to have PINless access only from its owner’s primary extension can be accessed
from that phone without its owner’s user ID or PIN; however, if that mailbox is accessed from any other
extension, its owner’s user ID and PIN are both required. To get the menu for entering these, the
subscriber must press ‘*-*’ from the main mailbox menu.
A mailbox configured to have PINless access from any phone needs neither user ID nor PIN to be
accessed from its owner’s primary extension; however, when accessed from any other phone, that
mailbox requires its owner’s user ID. To get the menu for entering this, the subscriber must press ‘*-*’
from the main mailbox menu.
Outcall Notification
On an outcall notification, the subscriber can enter their PIN to login to the mailbox. If PINless login
from any phone is configured for that mailbox, then that subscriber can access the mailbox directly
without challenge during outcall notification. If you configure PINless login to be from a subscriber
extension only, that subscriber must enter the PIN to login to the mailbox during notification if
notification is not to any of the subscriber's configured phones.