Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 5 Configuring System Components
Managing Triggers
Examples
The following sample configuration sets two triggers on the Cisco Unity Express module:
se-10-0-0-0# config t
se-10-0-0-0(config)# ccn trigger jtapi phonenumber 6500
se-10-0-0-0(config-trigger)# application voicemail
se-10-0-0-0(config-trigger)# maxsessions 4
se-10-0-0-0(config-trigger)# enabled
se-10-0-0-0(config-trigger)# end
se-10-0-0-0(config)#
se-10-0-0-0(config)# ccn trigger jtapi phonenumber 6700
se-10-0-0-0(config-trigger)# application autoattendant
se-10-0-0-0(config-trigger)# maxsessions 8
se-10-0-0-0(config-trigger)# enabled
se-10-0-0-0(config-trigger)# end
se-10-0-0-0#
Output of the show ccn trigger command looks similar to the following:
se-10-0-0-0# show ccn trigger
Name: 6500
Type: JTAPI
Application: voicemail
Locale: systemDefault
Idle Timeout: 10000
Enabled: yes
Maximum number of sessions: 4
Name: 6700
Type: JTAPI
Application: autoattendant
Locale: systemDefault
Idle Timeout: 10000
Enabled: yes
Maximum number of sessions: 8
se-10-0-0-0#
Configuring HTTP Triggers for the Applications
Cisco Unity Express can accept incoming HTTP requests to invoke an application using an HTTP
trigger. For example, you can use it to initiate an IVR application notifying customers that their order
has been filled and shipped. This type of trigger is identified by the URL suffix of the incoming HTTP
request.
Step 8
show ccn trigger
Example:
se-10-0-0-0# show ccn trigger
Displays the details of all configured triggers.
Step 9
copy running-config startup-config
Example:
se-10-0-0-0# copy running-config startup-config
Copies the configuration changes to the startup
configuration.
Command or Action Purpose