Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 5 Configuring System Components
Managing Triggers
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Wild Card Trigger Patterns
Beginning with Cisco Unity Express 8.0, the trigger number can be a combination of digits and wildcard
characters. Incoming calls targeted to a number that matches the pattern cause the associated script to be
invoked. The script determines which number was dialed by inspecting the called number attribute
associated with the call. Cisco Unity Express supports a limit of 32 characters in the trigger pattern.
Wildcard patterns are supported for both SIP and JTAPI triggers.
Table 5-2 shows the trigger pattern wildcards and special characters supported in Cisco Unity Express
8.0.
Wildcard patterns are based on Cisco Unified Communications Manager route patterns. The rules for
choosing between multiple wildcard patterns matching an incoming call are similar to those used by
Cisco Unified Communications Manager. For each pattern that is a candidate match for the dial string,
Cisco Unity Express calculates the number of other dial strings of the same length as the input dial string
that would match each pattern, and then selects the pattern that has the fewest alternative dial string
matches.
Ta b l e 5-2 Trigger Pattern Wildcards and Special Characters
Character Description Examples
X The X wildcard matches any single digit
in the range 0 through 9.
The trigger pattern 9XXX matches all
numbers in the range 9000 through 9999.
! The exclamation point (!) wildcard
matches one or more digits in the range 0
through 9.
The trigger pattern 91! matches all
numbers in the range 910 through
91999999999999999999999999999999.
? The question mark (?) wildcard matches
zero or more occurrences of the
preceding digit or wildcard value.
The trigger pattern 91X? matches all
numbers in the range 91 through
91999999999999999999999999999999.
+ The plus sign (+) wildcard matches one
or more occurrences of the preceding
digit or wildcard value.
The trigger pattern 91X+ matches all
numbers in the range 910 through
91999999999999999999999999999999.
[ ] The square bracket ([ ]) characters
enclose a range of values.
The trigger pattern 813510[012345]
matches all numbers in the range
8135100 through 8135105.
- The hyphen (-) character, used with the
square brackets, denotes a range of
values.
The trigger pattern 813510[0-5] matches
all numbers in the range 8135100
through 8135105.
^ The circumflex (^) character, used with
the square brackets, negates a range of
values. Ensure that it is the first character
following the opening bracket ([).
Each trigger pattern can have only one ^
character.
The trigger pattern 813510[^0-5]
matches all numbers in the range
8135106 through 8135109.