Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 5 Configuring System Components
Managing Triggers
• Configuring SIP Triggers for the Applications, page 39
• Configuring JTAPI Triggers for the Applications (Cisco Unified Communications Manager Only),
page 43
• Configuring HTTP Triggers for the Applications, page 45
• Configuring Multiple Triggers for an Application, page 46
• Sharing Ports Among Applications and Triggers, page 46
Configuring SIP Triggers for the Applications
Cisco Unity Express uses SIP to handle incoming calls in Cisco Unified CME and Cisco SRST mode. If
you are deploying Cisco Unity Express in either of these modes, you must configure a SIP trigger for
your application so that it can be invoked by incoming calls. This type of trigger is identified by the
phone number which is dialed to invoke the desired application.
The telephone number that identifies your SIP trigger must match the dial-peer configured on the Cisco
IOS SIP gateway. In order for Cisco Unity Express to be able to handle incoming calls on this phone
number properly, you must configure the dial-peer on the Cisco IOS SIP gateway as follows:
se-10-0-0-0# config t
se-10-0-0-0(config)# dial-peer voice 6000 voip
se-10-0-0-0(config)# destination-pattern 6...
se-10-0-0-0(config)# session protocol sipv2
se-10-0-0-0(config)# session target ipv4:1.100.50.125
se-10-0-0-0(config)# dtmf-relay sip-notify
se-10-0-0-0(config)# codec g711ulaw
se-10-0-0-0(config)# no vad
Note Make sure that VAD is turned OFF on the dial-peer, it is configured to use g711ulaw codec and the
session target is pointing to the Cisco Unity Express module.
Cisco Unity Express supports a maximum of 8 SIP triggers for all applications combined, regardless of
the hardware type.
Required Data for This Procedure
The following information is required to configure the SIP triggers for applications:
• Telephone number that invokes the application. The number must be different for different
applications. The number value must match one of the patterns configured in the destination-pattern
field of the SIP dial peer pointing to Cisco Unity Express.
• Maximum number of callers that can access the trigger simultaneously. See “Sharing Ports Among
Applications and Triggers” on page 46 for guidelines on assigning this value.
SUMMARY STEPS
1. config t
2. ccn trigger sip phonenumber number
3. application application-name
4. enabled
5. maxsessions number