Datasheet

Cisco UCS C460 M4 High-Performance Rack-Mount Server
CONFIGURING the SERVER
51
Partner Support Service for UCS provides hardware and software support, including triage
support for third party software, backed by Cisco technical resources and level three support.
See
Table 32.
Partner Support Service for UCS Hardware Only provides customers with replacement parts in as
little as two hours. See
Table 33.
Cisco Combined Services
Combined Services makes it easier to purchase and manage required services under one
contract. SMARTnet services for UCS help increase the availability of your vital data center
infrastructure and realize the most value from your unified computing investment. The more
benefits you realize from the Cisco Unified Computing System (Cisco UCS), the more important
the technology becomes to your business. These services allow you to:
■ Optimize the uptime, performance, and efficiency of your UCS
■ Protect your vital business applications by rapidly identifying and addressing issues
Table 32 Partner Support Service for UCS
Product ID (PID)
Service
Level
GSP
On
Site?
Description
CON-PSJ1-C460M4 PSJ1 No UCS SUPP PSS 8X5XNBD C460 M4 Rack Server
CON-PSJ2-C460M4 PSJ2 No UCS SUPP PSS 8X5X4 C460 M4 Rack Server
CON-PSJ3-C460M4 PSJ3 No UCS SUPP PSS 24X7X4 C460 M4 Rack Server
CON-PSJ4-C460M4 PSJ4 No UCS SUPP PSS 24X7X2 C460 M4 Rack Server
CON-PSJ6-C460M4 PSJ6 Yes UCS SUPP PSS 8x5x4 Onsite
CON-PSJ7-C460M4 PSJ7 Yes UCS SUPP PSS 24X7X4 Onsite
CON-PSJ8-C460M4 PSJ8 Yes UCS SUPP PSS 24X7X2 Onsite
Table 33 Partner Support Service for UCS (Hardware Only)
Product ID (PID)
Service
Level
GSP
On
Site?
Description
CON-PSW2-C460M4 PSW2 No UCS HW ONLY PSS 8X5X4 C460 M4 Rack Server
CON-PSW3-C460M4 PSW3 No UCS HW ONLY PSS 24X7X4 C460 M4 Rack Server
CON-PSW4-C460M4 PSW4 No UCS HW ONLY PSS 24X7X2 C460 M4 Rack Server
CON-PSW6-C460M4 PSW6 Yes UCS HW ONLY PSS 8x5x4 Onsite
CON-PSW7-C460M4 PSW7 Yes UCS HW ONLY PSS 24x7x4 Onsite