User Manual
Table Of Contents
- Troubleshooting
- Backing up the Monitoring Database in a Multi-Node Setup
- Pinging the Hostname and IP Address
- Viewing Tail Inframgr Logs
- Cleaning Up Patch Files
- Collecting Logs from a Node
- Collecting Diagnostics
- Using Diagnostics Information
- Troubleshooting VMware Console Display Issues
- Enabling HTTP Access
- Resetting MariaDB User Password in a Multi-Node Setup
- Resetting MariaDB User Password in a Standalone Setup
- Generating Device ID
affect the disk I/O bandwidth for these services and impact system performance. We recommend you
stop these services using the shelladmin option while running this utility.
Do you want to continue [y/n]? :
Display Disk Speed option allows you to check the read/write speed of a database disk in the Cisco UCS
Director appliance. In a dual-node setup, Display Disk Speed option is not applicable for a primary node, as
the primary node does not run the database services.
Note
Step 11 Enter y and press Enter. The following information is displayed.:
Checking Disk
Speed............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
Read Bandwidth : 240.864MB/s
Write Bandwidth : 241.246MB/s
Press return to continue ...
Using Diagnostics Information
User or TAC engineer can collect the basic diagnostics data using Collect basic diagnostics option
in the shelladmin while reporting any issue. The diagnostics bundle contains the following diagnostics data
that is used for troubleshooting the reported issues.
• Summary file—Contains important and high level summary.
• Diag file—Contains information such as version history with timestamp, average CPU utilization, infra
services status, database status, and database size.
• SummaryReport file—Contains summary report.
• DiagOutput file—Contains detailed report.
• UcsdExceptions file—Contains all exceptions found in the inframgr/logfile.txt.* and number of occurrences
of each exception.
• infra-env Directory—Contains the infra services configuration (<service>.env) files.
• commands Directory—Contains the output of various system commands.
• var-log-ucsd zip file—Contains the log files such as install.log, bootup.log, and services.log.
Troubleshooting VMware Console Display Issues
Problem—The VMware console does not display after an abrupt shutdown of the Cisco UCS Director VM
from VMware vCenter.
Possible Cause—Occasionally after Cisco UCS Director VM is powered on, the VMware console prompt
gets stuck after the process restart and does not return to the shelladmin.
Recommended Solution—After the VM is powered on, press Alt-F1 to refresh the VMware console.
Troubleshooting
7
Troubleshooting
Using Diagnostics Information