User Manual
Table Of Contents
- Troubleshooting
- Backing up the Monitoring Database in a Multi-Node Setup
- Pinging the Hostname and IP Address
- Viewing Tail Inframgr Logs
- Cleaning Up Patch Files
- Collecting Logs from a Node
- Collecting Diagnostics
- Using Diagnostics Information
- Troubleshooting VMware Console Display Issues
- Enabling HTTP Access
- Resetting MariaDB User Password in a Multi-Node Setup
- Resetting MariaDB User Password in a Standalone Setup
- Generating Device ID
Current Node --> Select '1'
Remote Node --> Select '2'
Enter an option [0 1 2]:
Step 2 Enter the logs collection option and press Enter.
• If you choose to collect logs from the current node, a response similar to the following appears:
Collecting all feature logs....
==========================================================
Collection of Logs
==========================================================
Moving logs from /opt/infra/broker to common/logs
Moving logs from /opt/infra/client to common/logs
Moving logs from /opt/infra/controller to common/logs
Moving logs from /opt/infra/eventmgr to common/logs
Moving logs from /opt/infra/idaccessmgr to common/logs
Moving logs from /opt/infra/inframgr to common/logs
Moving logs from /opt/infra/web_cloudmgr to common/logs
Logs archive path: /opt/infra/common/logs-07-31-2014-08-36-48.tar
You can also view individual feature logs under /opt/infra/common/logs
Logs collection done for current node
Do you want to collect logs from another node? [y/n]: Collect Logs from a Node
To collect logs from another node, the best practice is to return to the Shell menu, select the Collect Logs
from a Node option again, and choose the Remote Node option.
Note
• If you choose to collect logs from a remote node, a response similar to the following appears:
Please enter the remote server IP/Hostname from where we collect logs:
Follow the onscreen instructions to provide the address of the remote log, establish a secure connection, and provide
the required login credentials for that remote node.
Collecting Diagnostics
The Collect Diagnostics option helps to collect logs from a Multi-Node setup and a Standalone setup for
debugging purposes.
Step 1 From the Cisco UCS Director Shell menu, choose Collect Diagnostics.
The following information is displayed:
Diagnostics Menu
==================
Options:
0) Exit
1) Collect essential diagnostics
2) Collect basic diagnostics
3) Collect full diagnostics
4) Collect inframgr thread dump
5) Collect inframgr heap dump
6) Display Disk Speed
Troubleshooting
4
Troubleshooting
Collecting Diagnostics