User Manual

Troubleshooting
This chapter contains the following sections:
Backing up the Monitoring Database in a Multi-Node Setup, on page 1
Pinging the Hostname and IP Address, on page 1
Viewing Tail Inframgr Logs, on page 2
Cleaning Up Patch Files, on page 3
Collecting Logs from a Node, on page 3
Collecting Diagnostics, on page 4
Using Diagnostics Information, on page 7
Troubleshooting VMware Console Display Issues, on page 7
Enabling HTTP Access, on page 8
Resetting MariaDB User Password in a Multi-Node Setup, on page 8
Resetting MariaDB User Password in a Standalone Setup, on page 10
Generating Device ID, on page 11
Backing up the Monitoring Database in a Multi-Node Setup
Problem—You are unable to back up the monitoring database in a multi-node setup.
Recommended Solution—Edit the dbMonitoringBackupRestore.sh script.
Step 1 Edit the /opt/infra/dbMonitoringBackupRestore.sh script using vi.
Step 2 Remove the CHARGEBACK_HISTORY_ENTRY table name from the script.
Pinging the Hostname and IP Address
You can ping a hostname or IP address to test your connectivity by choosing the Ping Hostname/IP
address option.
Step 1 From the Cisco UCS Director Shell menu, choose the Ping Hostname/IP address option and press Enter.
Troubleshooting
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Summary of content (12 pages)