Installation guide

5-16
Cisco uBR7100 Series Universal Broadband Router Software Configuration Guide
OL-2238-03
Chapter 5 Troubleshooting the System
Polling Cable Modems
5.110.1.2 0000.0000.0023 0.0 0.0 0.0 0 0 offline
5.108.1.5 0000.0000.0026 0.0 0.0 0.0 0 0 offline
5.108.1.4 0000.0000.0024 0.0 0.0 0.0 0 0 offline
5.108.1.3 0000.0000.0025 0.0 0.0 0.0 0 0 offline
Tip To display debugging information, enter the debug cable remote-query command.
See the following for an example debug message of a successful poll of a CM:
Router# debug cable remote-query
remote-query debugging is on
.
For IP address 209.165.200.223
Nov 10 15:56:50.241: docsIfSignalQualityEntry.5.4 = 380
Nov 10 15:56:50.241: docsIfMibObjects.2.2.1.3.2 = 360
Nov 10 15:56:50.245: docsIfDownstreamChannelEntry.6.4 = -30
Nov 10 15:56:50.245: docsIfUpstreamChannelEntry.6.3 = 12422
Nov 10 15:56:50.249: docsIfSignalQualityEntry.6.4 = 0
Nov 10 15:56:50.477:
See the following for an example debug message when the waiting queue at the CMTS is empty:
SNMP proxy exec got event, but queue is empty
See the following for an example debug message when you try to modify the polling interval or
community string while polling in is progress:
Community string if modified will not be reflected
Note The polling interval is changed. To change the community string, you must reconfigure the snmp-server
community command with the new community string.
Monitoring and Maintaining Remote Querying
Use the following show commands to gather status information about the specified modems.
Command Purpose
Router# show cable flap-list
Displays statistics on the quality of the modem connection.
Router# show cable modem
Displays statistics on modem states.
Router# show cable modem
remote-query
Displays statistics gathered by SNMP agents on modem states.
Router# show interface cable
Displays statistics on the quality of the cable interface.
Router# show interface cable sid
Displays statistics on the service IDs of the specified modems.