Datasheet

Data Sheet

Office Communicator, allowing these desktop applications to operate in conjunction with Cisco

Unified IP Phones supported on Cisco Unified Communications Manager.

Key Features and Benefits

Standards-Based SIP or SIMPLE Network Interface

Cisco Unified Presence provides a standards-based peering environment to any SIP- or SIMPLE-

capable application or network. In effect, any user status that is maintained in the presence engine

can be requested using the IETF standards for status and presence sharing. These SIP and

SIMPLE standards define the accepted messaging to initiate and maintain a status request and to

provide appropriate responses. Status information can be collected and distributed by the

presence engine, depending on the needs of the services deployed.

This implemented interface provides a standardized way to interoperate with numerous Cisco

partners building value-added services for Cisco Unified Communications customers.

Cisco Unified Applications Environment Interface

The Cisco Unified Applications Environment provides a mechanism to allow customers to rapidly

create and deploy custom IP phone applications without the complexity associated with

programming languages or interfaces. Applications developed in the Cisco Unified Applications

Environment can read and write user reachability, device availability, and user status to and from

the presence engine.

Cisco Unified Personal Communicator Network Interface

Cisco Unified Presence 6.0 is required to support the core functions for Cisco Unified Personal

Communicator 1.2 (or later). Features include instant messaging, presence information, and

storage of contacts as well as individual rules and preferences. Cisco Unified Presence also helps

enable phone control and monitoring for click-to-dial services. A secure environment helps ensure

the integrity of this personal information with such controls as user passwords, network

connectivity information, and personal contact lists. A notification service advises Cisco Unified

Personal Communicator users when changes are made to their configuration profiles.

Cisco IP Phone Messenger Network Interface

The Cisco IP Phone Messenger service included with Cisco Unified Presence provides Cisco

Unified IP Phones with an instant messaging client complete with presence-aware contact lists.

Real-time collaboration capabilities give phone users who are away from their PCs a quick way to

check the presence status of colleagues (Figure 1). They can also send and receive short text

messages, many of them available in a list of phrases and full sentences to save typing them on

the phone keypad (Figure 2). Message recipients can reply to their messages or press the Dial soft

key to call the sender without having to look up or dial the number (Figure 3).

Figure 1. Cisco IP Phone Messenger Contacts List