Datasheet

Data Sheet
© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 7 of 8
Management features
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Automatic assignment of extensions to phones for easy phone additions
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Extension assigner, allowing for deployment of new phones using voice prompts
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Single web-based GUI for moves, adds, and changes for system and integrated voicemail with three levels of
GUI administration: System administrator, customer administrator, and user
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Centralized network management deployments using Cisco CNS Configuration Engine
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Telephony-service setup and configuration using HTML Quick Configuration Tool
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Simple Network Management Protocol (SNMP) support with Cisco Unified Operations Manager or third-party
management consoles
APIs for development and
integration
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Client integration: You can connect Cisco Unified CME with Microsoft CRM and Salesforce.com using
Telephony Application Programming Interface (TAPI) Windows driver based on Cisco IOS Software TSP.
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Server integration: You can connect Cisco Unified CME with third-party applications using the Cisco Unified
Communications Express Services Interface API. This API enables protocol interaction between Cisco Unified
CME and third-party applications to perform CTI functions, including call monitoring, call control, and call
provisioning with any SCCP device registered with the Cisco Unified CME. It includes two elements: embedded
CTI protocol support within Cisco Unified CME and Java Function Library (referred to as the “UC Express
Services SDK”) that co-resides on an external server with the third-party application. This API can support
either co-located or service provider-hosted application deployment scenarios. For more information, please
refer to:
http://developer.cisco.com/web/ucxapi/home.
* New feature with Version 8.0
Summary
Cisco Unified Communications Manager Express delivers telephony features you need to meet the requirements of
your small or branch office. Cisco Integrated Services Routers offer high reliability and advanced applications,
including unified communications, VPN, firewall, encryption, dial access, Ethernet switching with Power over
Ethernet, and content networking within a single all-in-one platform that is easy to deploy and maintain, resulting in a
lower total cost of ownership.
As your business expands, you can easily migrate Cisco Unified Communications Manager Express to a Cisco
Unified Communications Manager large-scale IP telephony solution. All hardware and software used by this solution
is fully compatible with Cisco Unified Communications Manager and Cisco Unified SRST, giving you robust
investment protection.
Cisco Unified Communications Services
Cisco Unified Communications Services allows you to accelerate cost savings and productivity gains associated with
deploying a secure, resilient Cisco Unified Communications Solution. Delivered by Cisco and our certified partners,
our portfolio of services is based on proven methodologies for unifying voice, video, data, and mobile applications on
fixed and mobile networks. Our unique lifecycle approach to services enhances your technology experience to
accelerate true business advantage.
For More Information
Partners looking for ordering information should refer to the Cisco Unified Communications Manager Express
ordering guide available on the partner site:
http://www.cisco.com/go/partner.
For more information about Cisco Unified Communications Manager Express, visit http://www.cisco.com/go/ccme.
If you have questions, send an email message to [e-mail].