User guide

I have an email account from my dial-up connection. Can I still use
that email address in addition to my Business Mail POP Account?
If you continue to maintain your dial-up account after connecting
Telstra Business Broadband, and you are intending to use a different
domain name (eg [e-mail]) for Business
Mail, then you will still be able to access your dial-up email.
However, if you cancel your dial-up account or wish to use the same
domain name for Telstra Business Broadband, your dial-up email
account will no longer be available to you.
To ensure you do not lose any email in the transition, please ensure
that you create all of your required mailboxes using Business Mail
before you apply to have your domain name re-delegated or cancel
your dial-up connection.
Alternatively, if you are cancelling your dial-up connection and
moving to a new domain name at the same time, your existing
provider might be able to maintain your email accounts for a short
period after disconnection. You will be able to access your old dial-up
email accounts using webmail, or by having all email forwarded to
your new business mail accounts.
To set up your Business Mail POP email accounts, you will need the
Business Mail welcome letter sent to the email address or fax number
specified on your application.
If you do not have a copy of this letter, please contact Telstra Business
Technical Support on 13 2999 to have a copy resent to the contact you
specified on your original application form.
Once you have this letter, go to the ‘Mission Control’ website (below)
to set up your Business Mail POP email.
https://missioncontrol.pm.telstra.com
What is Wi-Fi and how is it different from Wireless Broadband?
There are two ways you can access the internet wirelessly:
Telstra Business Broadband Wi-Fi uses your existing ADSL connection to
create a private wireless network in the local area around your office
(subject to range). It’s quite useful if you have more than one computer
in the workplace, or if your router needs to be plugged in somewhere
other than where you want to use your computer. It means that you
control who has access to your wireless network, so others won’t be
able to use your internet service just because they’re in range!
Telstra Business also offers a Wireless Broadband service via the
Telstra Next G™ network. This network, which you may use with your
Telstra Next G™ mobile phone, gives you the freedom of internet
access via the Telstra Next G™ network in most places across Australia
using your laptop or handheld device. Please note that this is not
a Wi-Fi network – it is much larger and uses different technology.
The difference between Wi-Fi and wireless is similar to the difference
between a cordless phone and mobile phone. That is, a cordless phone will
only connect to the base station at your home or business, whereas your
mobile will connect to an available network in any area you happen to be.
Basically, Wi-Fi gives you local wireless connection/s around your office,
and wireless broadband gives you a wireless connection to the internet,
anywhere the Telstra Next G™ network is available.
How do I configure my Telstra Business Broadband using Wi-Fi, or add
another computer to my Telstra Business Broadband Wi-Fi network?
You will be able to set up your Wi-Fi network on the router using the
Install CD. If your PC or laptop does not have an inbuilt Wi-Fi adaptor,
you can purchase one from selected retailers.
If you’re using any other kind of Wi-Fi adaptor, please check the
manufacturer’s instructions, their website or FAQs for help. Please ensure
that any computers that you want to connect to your Telstra Business
Broadband service via this Install CD are not part of an existing network.
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