System information

How Do I
Tro u b l e s h o o t in g
Cisco Unified Communications UC320W Administration Guide 97
12
How do I assign different outbound dialing digits to each outbound trunk? I
want users to press 8 for our Voice over IP service and 9 for our local telephone
service.
For this scenario, complete the following tasks:
• Use the
Configuration > Telephony > PBX/Key System page to set the
System mode to PBX mode or Blend mode to allow the configuration of
Shared FXO Lines and SIP/BRI trunks.
• On the
Configuration > Telephony > Internal Dialing page, configure the
digits 8 and 9 with the Outside Line option.
• On the
Configuration > Telephony > Outbound Trunks page, both trunks are
selected by default for both Outside Line digits. Make the changes
described below.
- For digit 8, uncheck the FXO trunk. The SIP/BRI trunk will remain
selected and will appear on the screen as choice number 1.
- For digit 9, uncheck the SIP/BRI trunk. The FXO trunk will remain selected
and will appear on the screen as choice number 1.
Note: Optionally, you can select a second trunk to be used when the first
choice is busy. The Busy state of a SIP/BRI trunk depends on the number of
maximum concurrent calls specified by your SIP provider. The Cisco
UC320W supports up to 12 simultaneous calls across all trunks (including
FXO and SIP/BRI trunks).
• Use the Configuration > Ports and Trunks > Line (FXO) Ports page to
enable your FXO trunks.
• Use the Configuration > Ports and Trunks > SIP/BRI Trunks page to
configure the SIP/BRI trunks.
• When finished entering settings in the system, apply the configuration. To
verify your settings, place an outbound call by pressing 8 before you dial
the number. After ending that call, place an outbound call by pressing 9
before you dial the number. Use the
Status > External Call Records page to
check the call detail records to confirm that the expected trunk was used in
each case.