System information
Status Module
External Trunks
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• Used: The amount of voice mail storage space that is currently used by all
of the messages for this user
• Last Message: The date and time when the most recent message was
stored
External Trunks
Use the
Status > External Trunks
page to view the state of each trunk.
The information on this page is automatically refreshed at 5-second intervals.
• Trunk Name: The label that is assigned to this port in your settings.
• URL: The URL that is used in SIP packets.
• State: The current status of the trunk.
• Calls: The number of calls.
• Capacity: The number of simultaneous calls that is supported on this trunk.
Note: The Cisco UC320W supports up to 12 simultaneous calls across all trunks
(including FXO and SIP/BRI trunks).
External Call Records
Use the
Status > External Call Records
page to view Call Data Records for inbound
and outbound calls (calls involving a SIP trunk or an FXO trunk. Internal, station-to-
station calls are not included. Click a file at the top of the page, and view the data in
the table. The data is automatically updated every 5 minutes, or you can refresh
the page to show the latest data.
Within the table, you can view additional information and use filters to find the data
that you want.
Displayed Information
• Timestamp: The date and time when the call was initiated.
• Trunk: The trunk that was used for the call.
• Dir: The direction of the call, inbound or outbound.










