User guide

Using Basic Phone Functions
Forwarding Calls — Phone-based Setup
Cisco Small Business IP Phone SPA 525G User Guide (SIP) 45
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Forwarding Calls When Your Phone is Busy
STEP 1 In the Call Preferences screen, scroll to Forward Busy Number.
STEP 2 Enter “vm” for voice mail, or a number to which to forward all calls; for example, another
extension, or an outside line. If forwarding calls to an outside line, be sure to enter any access
and area codes required.
STEP 3 Press Save.
Forwarding Calls When You Don’t Answer the Phone
STEP 1 In the Call Preferences screen, scroll to Forward No Ans Number.
STEP 2 Enter “vm” for voice mail, or a number to which to forward all calls; for example, another
extension, or an outside line. If forwarding calls to an outside line, be sure to enter any access
and area codes required.
STEP 3 Press Save.
Delaying Call Forwarding When You Don’t Answer the Phone
STEP 1 In the Call Preferences screen, scroll to Forward No Ans Delay.
STEP 2 Enter the number of seconds to delay forwarding calls, if there is no answer at your phone.
STEP 3 Press Save.
Stopping Call Forwarding
To stop forwarding calls:
STEP 1 Under Call Forwarding, press the Right Arrow key to turn call forwarding Off.
STEP 2 Press the Save softkey.