User guide
!
"#$%!&'()$!*+%!,(#-+!./0&1!./2&!34)!./5&!! ! ! !
:.!
Problems with Your Phone?
The First step in trouble shooting phone issues is to check each part of the phone and make sure that each part of
the phone is plugged into the correct port. Check the following:
• Ethernet cord connection at the phone and at the wall.
• Power cord connection at the phone and the wall. (Some phones use power over Ethernet, so this may not
apply)
If all the connections are correct, follow steps for Restarting your Cisco Phone.
STEP
1 Press
the
Setup
but
t
on
.
STEP
2
Scroll to
D
e
v
i
c
e
Administration
and
press Se
l
e
c
t
.
STEP
3
Scroll to
Restart
and
press Se
l
e
c
t
.
If you are still having problems with your phone please contact your IT support personnel or call Megagate
Broadband support for more assistance.
Support Hours: Monday – Friday 8 a.m. to 7 p.m.
Saturday 10 a.m. to 4 p.m.
601.450.5000 or 1.866.342.4283
A
d
vanc
e
d
Procedures
for
Technical Support
Pers
onnel
! These menus are used
to
configure
and
troubleshoot
your
phone
and the
phone net
w
ork
.
You
should
not
change these settings
or
perform these actions
unle
ss
directed
to do
so
by your
phone
administrat
o
r
.
!
If
you
choose factory
r
e
s
e
t
,
you will
return
the
phone
to the original
factory
s
e
tt
ings
and will
erase
all
current
s
e
tt
ings
,
including
the
directory
and call
lo
gs
.
It is
also
possible
that your
phone extension
will
change.
Rebooting
Your
Phone
This
setting
is to
configure
and
troubleshoot
the
net
w
ork
.
You
should
not
change
these
settings unless
d
i
r
e
ct
e
d
to by your
phone administrator as
this can
ne
gativ
e
l
y
a
ff
e
ct
your
phone
ʼ
s
fu
nction.
To
reboot
your
phone
:
STEP
1 Press
the
Setup
but
t
on
.
STEP
2
Scroll to
Reboot
and
press
se
l
ec
t
.
STEP
3 Press
ok
.