User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here
Getting Started
Overview of the Cisco SPA 504G
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 3
1
Overview of the Cisco SPA 504G
The Cisco SPA504G is a full-featured VoIP (Voice over Internet Protocol) phone that provides
voice communication over an IP network. The phone provide traditional features, such as call
forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice
mail. Calls can be made or received with a handset, headset or over a speaker.
IP phones also have special features not available in traditional phones. The Cisco SPA504G
containsan Ethernet port, or a port that allows them to be linked to the computer network.
They also have an additional Ethernet port that allows a computer to be connected to the
network through the IP phone.
Unlike traditional phones, Cisco Small Business Pro IP phones require a separate power
source. You can power the phones by connecting them to a switch that provides Power over
Ethernet (PoE), or by using an optional PA100 power adapter.
The Cisco SPA 504G has the following features:
• 128 X 64 monochrome LCD with backlight
• 4 lines
• 4 dynamic softkeys
• 4-way navigation button