User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here

Getting Started
About This Document
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 2
1
This document describes using the Cisco SPA 504G with the 8x8 Virtual Office.
Organization
This table describes the contents of each chapter in this document.
Title Description
Chapter 1 Getting Started A description of this book and an
overview of the Cisco Small
Business Pro IP Phones.
Chapter 2 Installing Your Phone How to connect and install your
phone.
Chapter 3 Using Basic Phone Functions How to perform basic phone
tasks, such as placing and
answering calls, transferring calls,
setting up call forwarding, and
picking up calls.
Chapter 4 Using Advanced Phone Features How to perform advanced phone
tasks, such as configuring, speed
dials, and ring tones.
Chapter 5 Using the Web Interface How to log in to and use the
phone’s web user interface.
Appendix A Where to Go From Here Lists of and links to related
documentation.










