User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here

Where to Go From Here
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 62
A
List of Documents
See the following documents (available at the URLs listed above) for more information about
your product.
• Cisco Small Business Pro IP Phone Model 50X Quick Start Guide—Installation and
initial configuration of your Cisco IP phone.
• Cisco WBP54G Wireless-G Bridge for Phone Adapters User Guide—Installation and
use of the WBP54G wireless bridge with your Cisco IP phone.
NOTE Other Cisco-provided documentation may be useful as a reference, but it often refers to features
that are supported only on specific plans of specific providers or PBXs. It also may exclude
some cloud-provided services for your business that are provided by 8x8, Inc. This document
has been modified by 8x8 to specifically include the features supported and provided by 8x8
service. Generic Cisco documentation may not be accurate when used with 8x8 service.










