User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here

A
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 61
Where to Go From Here
Cisco provides a wide range of resources to help you obtain the full benefits of the Cisco SPA
504G.
Product Resources
Support
Cisco Small Business Support
Community
www.cisco.com/go/smallbizsupport
Online Technical Support and
Documentation (Login Required)
www.cisco.com/support
Phone Support Contacts www.cisco.com/en/US/support/tsd_cisco_small_
business_support_ center_contacts.html
Software Downloads
(Login Required)
Go to tools.cisco.com/support/downloads, and enter the
model number in the Software Search box.
Product Documentation
IP Phone
www.cisco.com/en/US/products/ps10499/
tsd_products_support_series_home.html
Accessories
http://cisco.com/en/US/products/ps10042/
tsd_products_support_series_home.html
Cisco Small Business
Cisco Partner Central for Small
Business (Partner Login
Required)
www.cisco.com/web/partners/sell/smb
Marketplace
www.cisco.com/go/marketplace










