User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here

Using the Web Interface
Using Your Personal Directory
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 58
5
Using Your Personal Directory
Your IP phone provides a phone directory for you to store and view frequently dialed numbers.
This directory appears on your phone, and you can dial numbers from the directory.
To view and edit your personal directory:
STEP 1 Log in to the web interface.
STEP 2 Click the Personal Directory tab. A window appears with the Personal Directory listings for
your phone.
To enter a new item into the directory:
STEP 1 select the line and enter the information in the following format:
n=Marketing;p=5045551212
where “n=” indicates the name for the entry and “p=” indicates the phone number
(including area code).
STEP 2 At the bottom of the page, click Submit Changes.
Viewing Call History Lists
To view Call History Lists:
STEP 1 Log in to the web interface.
STEP 2 Click the Call History tab. A window appears with the call history lists for your phone. These
include:
• Placed—Shows the last 60 numbers dialed from your phone.
• Answered—Shows the caller ID of the last 60 answered calls.
• Missed—Shows the last 60 missed calls.
Click the tab for each list to view it.










