User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here

Using Advanced Phone Features
Creating Speed Dials
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 46
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If dial assistance is enabled, when placing calls, use the navigation button to scroll down,
highlight a phone number on the LCD screen, and press dial to complete the call.
Creating Speed Dials
You can configure different types of speed dials:
• You can assigned unused line buttons on your phone to act as a speed dial.
• You can create speed dials assigned to a number, that, when pressed on the keypad,
dials the number assigned to it. You can have up to 8 of these speed dials. Each speed
dial can be a phone number, IP address or URL.
You can create and edit speed dials using your PC and the IP Phone Web Interface. See
“Creating Speed Dials,” on page 59.
Creating Speed Dials on Unused Line Buttons
STEP 1 Press the unused line button and hold down for three seconds. The Define Speed Dial window
displays.
STEP 2 Enter the name for the speed dial.
STEP 3 Press the Down Arrow key to reach the phone number field. Enter the phone number and
press Save.
STEP 4 After creating the speed dial, it displays next to the line button. Press the line button to use the
speed dial.
Creating Numerical Speed Dials
STEP 1 Press the Setup button.
STEP 2 Select Speed Dial.
STEP 3 For a new speed dial, scroll to select an unused speed dial (marked with Not Assigned). To edit
a previously existing speed dial, select it.










