User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here

Using Basic Phone Functions
Setting or Changing a Phone Password
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 44
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Setting or Changing a Phone Password
You can set or change the password for your phone to prevent unauthorized use. To set a
password for your phone:
STEP 1 Press the Setup button.
STEP 2 Select Set Password.
STEP 3 Enter a numeric password. Enter the same password twice.
STEP 4 Press save.
Accessing Voicemail
To access voicemail, press the Messages button on your phone and follow the voice prompts.
Your phone administrator should configure your phone with the correct voicemail number so
that pressing the Messages button automatically dials your voicemail system.
Recording Calls (Virtual Office Pro Users Only)
Call Record On/Off is available to Virtual Office Pro users.
To turn on Call Recording during a call:
STEP 1 Press the right navigation button to find the record soft key.
STEP 2 Press the record soft key.
You will see a "Recording is ON" confirmation message on the phone screen.
To turn Call Recording off:
STEP 1 Press the exit soft key.










