User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here

Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) iii
Contents
Stopping Call Forwarding 36
Setting Do Not Disturb 36
Activating Do Not Disturb 36
Deactivating Do Not Disturb 37
Turning Call Waiting On and Off 37
Parking a Call 38
Placing a Three-Way Conference Call 38
Conferencing a Held Call with an Active Call 39
Using Conference Bridges 39
Conference Menu Options 39
Using the Phone Directories 41
Using Your Personal Directory 41
Using the Corporate Directory 42
Using the Call History Lists 42
Viewing the Call History Lists 42
Calling from the Call History Lists 43
Deleting a Number from the Call History Lists 43
Saving a Call History List Number to Your Directory 43
Setting or Changing a Phone Password 44
Accessing Voicemail 44
Recording Calls (Virtual Office Pro Users Only) 44
Chapter 4: Using Advanced Phone Features 45
Enabling Dial Assistance 45
Creating Speed Dials 46
Creating Speed Dials on Unused Line Buttons 46
Creating Numerical Speed Dials 46
Using Speed Dials 47
Customizing Your LCD Screen 47
Changing the LCD Screen Contrast 47
Changing the Screen Backlight Settings 48










