User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here

Using Basic Phone Functions
Using the Call History Lists
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 42
3
STEP 5 Press save to save the entry.
Using the Corporate Directory
To use the corporate directory:
STEP 1 Press the Setup button and select 8x8 Virtual Office.
STEP 2 Scroll to Corp Directory Listing and press Select.
To search the corporate directory:
STEP 1 Press the Setup button and select 8x8 Virtual Office.
STEP 2 Scroll to the Corp Directory Search and press Select.
STEP 3 Input last name, first name, and/or location and press submit:
STEP 4 In the results, scroll to the desired entry and press Dial to dial the contact.
Using the Call History Lists
You can also view the Call History Lists from your PC using the IP Phone Web Interface. See
the “Viewing Call History Lists” section on page 58.
Viewing the Call History Lists
To view the Call History lists:
STEP 1 Press the Setup button.
STEP 2 Select Call History.
STEP 3 Select the Call History list you want to view. Available Call History lists are:
• Redial List—Shows the last 60 numbers dialed from your phone.
• Answered Calls—Shows the caller ID of the last 60 answered calls.










