User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here
Using Basic Phone Functions
Using the Phone Directories
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 41
3
Using the Phone Directories
Your IP phones provide several different types of phone directories, depending on the phone
model and what the system administrator has set up for the company.
In general, the phones provide the following types of directories:
• Personal Directory—The personal directory provides a place for you to store and view
frequently dialed numbers. You can also dial numbers from the directory.
• Corporate Directories—8x8 Virtual Office provides a searchable Corporate
Directory.
Using Your Personal Directory
To access the Phone Directory, press the dir softkey, or press the Setup button and select
Directory.
You can also view and edit the directory from your PC using the IP Phone Web Interface. See
the “Using Your Personal Directory” section on page 58.
To add a new entry to the directory:
STEP 1 In the Directory screen, when New Entry is selected, press the add softkey.
STEP 2 Use the keypad to enter the name of the directory entry. Press the number key multiple times to
move to a different letter under that number. (For example, to enter “Mary,” you would press 6
and then pause (for M); press 2 and then pause (for A), press 7 three times rapidly (for R), then
press 9 three times rapidly (for Y). Use the delChr softkey to delete letters, the <<< and >>>
softkeys to move one character to the left or the right, or the clear softkey to clear the entire
name. When finished with the name, use the navigation button to go down to the Number
field.
STEP 3 Enter the phone number, including any digits you must dial to access an outside line and the
appropriate area code, if necessary.
STEP 4 (Optional) To change the ring type for the caller:
a. Press the option softkey.
b. Scroll through the available ring types.
c. Press the play softkey to play the selected ring tone or the select softkey to assign that
ringtone to the person whose number you are adding to the directory.