User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here
Using Basic Phone Functions
Using Conference Bridges
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 39
3
STEP 3 Press the conf softkey again. All three parties are connected in the conference call.
When you hang up, the other two parties are disconnected.
Conferencing a Held Call with an Active Call
If you have a call on hold and an active call, you can create a conference call between the
active call, the call on hold, and you.
With an active call and one or more calls on hold, press the confLx softkey.
• If you have only one call on hold, the conference call is created between the three of
you.
• If you have more than one call on hold, choose the held call you want to conference in
by pressing the line button of the call on hold.
Using Conference Bridges
A key business tool, the conference bridge allows users with an extension and voicemail
passwords to schedule and manage conference calls.
Basic functionality includes the ability to create and log into conference bridges. There are
also administrator modes that allow calling out and dropping parties from the bridge.
Conference bridge supports up to 20 connected callers. An unlimited number of conference
bridges can be in session at the same time.
To call into a conference bridge:
STEP 1 Press the confserv softkey.
STEP 2 Follow the Conference Bridge voice prompts.
Conference Menu Options
Enter a Conference - (Option 1):
STEP 1 Enter your extension then press #.
STEP 2 Enter conference ID then press #.