User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here

Using Basic Phone Functions
Setting Do Not Disturb
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 36
3
STEP 3 Press ok.
STEP 4 Press save.
Stopping Call Forwarding
To stop forwarding calls, press the -cfwd softkey.
You can also stop call forwarding by pressing the Setup button and selecting Call Forward >
edit. Press clear, then press ok. Press save.
Setting Do Not Disturb
Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. If you have
voice mail configured, incoming callers immediately reach voice mail. If voice mail is not
configured, callers hear a busy signal or message.
You can also set Do Not Disturb from your PC using the IP Phone Web Interface; see the
“Setting Do Not Disturb” section on page 56.
Activating Do Not Disturb
Using the dnd softkey:
To activate Do Not Disturb, press the dnd softkey. The LCD screen indicates that Do Not
Disturb is turned on for your phone.
Using the Setup button:
You can also access Do Not Disturb by performing the following steps:
STEP 1 Press the Setup button and select Preferences > Do Not Disturb.
STEP 2 Press the edit softkey.
STEP 3 Press y/n to choose y, then press ok.
STEP 4 Press save.










