User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) ii
Contents
Chapter 3: Using Basic Phone Functions 23
Using Phone Hardware and Accessories 24
Using the Speakerphone 24
Using the Headset with Your IP Phone 24
Switching Between the Handset/Headset/Speakerphone During a Call 24
Sending Audio to the Phone Speaker 25
Choosing Your Preferred Audio Device 25
Adjusting Call Volume and Muting 26
Adjusting Call Volume 26
Adjusting the Ringer Volume 26
Using Mute 26
Placing or Answering a Call 26
Using Dial Assistance 27
Putting a Call on Hold 27
Resuming a Call 27
Ending a Call 28
Transferring Calls 28
Performing an Attended Transfer 29
Performing an Unattended (Blind) Transfer 29
Performing an Transfer to Voicemail 29
Transferring a Held Call to an Active Call 30
Redialing 30
Viewing and Returning Missed Calls 31
Turning the Missed Calls Shortcut On and Off 32
Using the Intercom 32
Forwarding Calls — Online Setup 33
Forwarding Calls — Phone-based Setup 33
Forwarding All Calls 33
Forwarding Calls When Your Phone is Busy 34
Forwarding Calls When You Don’t Answer the Phone 35
Delaying Call Forwarding When You Don’t Answer the Phone 35