User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here
Using Basic Phone Functions
Viewing and Returning Missed Calls
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 31
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Viewing and Returning Missed Calls
The LCD screen on your IP phone notifies you if a call came in that was unanswered.
To return a missed call:
• If the LCD screen shows a missed call, press the lcr softkey to return the last missed call.
Press the miss softkey to view a list of missed calls, select a call, and press dial.
• If the LCD screen does not show a missed call, you can return a call from the Missed Call
list:
a. Press the Setup button.
b. Select Call History.
c. Select Missed Calls.
d. Choose the call you want to return and press dial.
NOTE If the call was from a long distance number, you may have to edit the call before returning it.
Press the edit softkey to edit the call and use the softkey buttons and keypad to edit the number.
To view a list of all missed calls:
• If the LCD screen shows a missed call, press the miss softkey to view a list of missed calls.
• If the LCD screen does not show a missed call:
a. Press the Setup button.
b. Select Call History.
c. Select Missed Calls.