User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here
Using Basic Phone Functions
Using Phone Hardware and Accessories
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 24
3
• Setting or Changing a Phone Password, page 44
• Accessing Voicemail, page 44
• Recording Calls (Virtual Office Pro Users Only), page 44
Using Phone Hardware and Accessories
Using the Speakerphone
To use the speakerphone, press the Speaker button (the handset can be either on or off hook).
Using the Headset with Your IP Phone
Install the headset as described in the “Connecting Wired and Wireless Headsets (Optional)”
section on page 19.
NOTE Steps to use your headset with the IP phone may vary. Consult the user documentation for your
headset for more information.
To use a wired headset, press the Headset button on your phone and dial the number to place a
call, or press the headset button to answer a ringing call.
To use a wireless headset, lift the receiver off hook before speaking or listening through the
headset.
Switching Between the Handset/Headset/Speakerphone During a Call
Any of these audio devices can be used during a call. Only one device at a time can be used.
The handset can be on the hook when using the speakerphone or headset function. If switching
from the handset to the speakerphone, make sure the speakerphone or headset light is
illuminated before placing the handset back on the hook. (If you are switching from the
handset to a wireless headset, however, do not replace the handset or you will disconnect the
call.)