User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here

Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) i
Contents
Chapter 1: Getting Started 1
About This Document 1
Overview of the Cisco SPA 504G 3
Understanding Your Phone’s Lines and Buttons 4
Phone Components 4
Softkey Buttons 6
Using Keypad Shortcuts 8
Caring for Your Phone 8
Chapter 2: Installing Your Phone 9
Before You Begin 10
Phone Connections 10
Connecting the Handset 11
Installing the Stand (Optional) 11
Mounting the Phone to the Wall (Optional) 12
Reversing the Handset Retention Tab 16
Connecting the Power 17
Connecting Your Phone to the Network 18
Connecting the Phone to the Wireless Network 18
Connecting a PC to Your Phone (Optional) 19
Connecting Wired and Wireless Headsets (Optional) 19
Verifying Phone Startup 20
Upgrading Your Phone’s Firmware 21
Determining Your Current Firmware Version 21
Download the Firmware 21
Get Your Phone’s IP Address 22
Install the Firmware 22










